I got a call yesterday from my bank asking my wife to verify charges made to her debit card. There was a debit of $284.02 at a Food Maxx in Fairfield, CA. We live nowhere near Fairfield and were in Southern California when this charge was created. The bank has marked the charge as fraudulent and my wife has cancelled her card and obtained another one. We also filed a police report and they said they would review security tapes, etc to try to catch these people. My question is, since this was a point of sale transaction, what liability does the Food Maxx have in this? They should have verified the identity of the card holder, since it was a signature transaction and not a PIN transaction.
Also, we both still have our cards in our possesion, so how was the information used on a different card?
Thanks for any info provided.