Results 1 to 2 of 2
  1. #1
    Join Date
    Apr 2010
    Posts
    1

    Default Can Customer Use a Collection Agency Against a Service Provider

    We have a service contract signed by our business customer that clearly stated no refunds. We delivered services as agreed (and then some), but the customer wasn't happy and wanted an unreasonable refund.

    So now, the customer decided to get a collection agency after us. The collections agency is treating us as a debtor even though we don't owe any money! We clearly don't have a debtor relationship by any means.

    My question is...what recourse of action can be taken to prevent the consumer and collection agency from making these frivolous claims?

  2. #2
    Join Date
    Jun 2009
    Location
    California
    Posts
    666

    Default Re: Can Customer Use a Collection Agency Against a Service Provider

    Tell the collection agency that the claim is without merit and they are not to contact you again on the matter. Do it in writing, certified, receipt required, and in response to any phone call you receive from them. Do not provide the collection agency any information other than that.

    1. Sponsored Links
       

Similar Threads

  1. Service Providers: Fired Service Provider Still Billing Us
    By fsunole02 in forum Consumer Law
    Replies: 2
    Last Post: 07-06-2011, 11:21 AM
  2. Service Providers: Service Provider Not Responding To Cancellation - Pulling Money
    By lincolnway in forum Consumer Law
    Replies: 1
    Last Post: 01-30-2009, 04:44 AM
  3. Service Providers: Wedding Service Provider: Bate and Switch
    By RippedOff in forum Consumer Law
    Replies: 3
    Last Post: 09-10-2008, 04:49 PM
  4. Service Providers: Medical Equipment Provider's Lack of Service
    By heartdog in forum Consumer Law
    Replies: 2
    Last Post: 08-27-2008, 09:40 PM
  5. Business Insurance: Coverage for a Not-For-Profit Food Service Provider
    By PENNIESFROMHEAVEN in forum Insurance Law
    Replies: 3
    Last Post: 10-15-2007, 08:54 PM
 
 
Sponsored Links

Legal Help, Information and Resources