My question involves insurance law for the state of: Florida
I was stopped at a red light and someone slammed into the back of my car. I'm not sure how she didn't see me, but she apologized and said she must not have been paying attention. A police officer pulled up less than 2 mins after the accident and collected all of our info to write up a statement. He gave us each a copy and actually wrote the woman a citation. My question is: Where do I go from here?
I've never been in an accident before, so this is all new to me. The woman was driving an SUV which suffered minor damages, while my poor little car is pretty messed up in the back. The first thing I did was called and filed a claim with her company. The person in charge of my claim called me back...I missed the call...tried calling them back...left a message...and haven't heard from them again. I am the true definition of a struggling college student; I can't even afford my deductible to go through my own insurance company. I keep seeing commercials for "Ask Gary" and all of these personal attorneys and am wondering if I should contact one. I just want my car fixed and I'm trying my best not to stress myself out about this. Any and all advice would be greatly appreciated! =]

