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  1. #1
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    207

    Angry Banning Suspected Shoplifters - Do Stores Care About Losing Customers

    Try writing to the store's customer service department. Losing a customer is not something a store wants. Losing a customer and gaining a reputation for harassing customers with bogus shoplifting allegations is definitely not something a store wants. Losing a customer, gaining that sort of reputation and losing the patronage of someone who tries to stop shoplifters is, well, I think you get the picture.

    I highly doubt that you can be arrested as an accessory/accomplice simply by refusing to physically restrain your sticky-fingered companion; barring some evidence of conspiracy, physical proximity to a criminal doesn't make you a criminal yourself.

    So complaining to customer service politely but firmly may result in a lift of the ban— and maybe a small gift card too!

  2. #2
    Join Date
    Mar 2007
    Posts
    9,096

    Default Re: Banned from a Store but I Did Not Steal

    Quote Quoting TheArgumentative
    View Post
    Try writing to the store's customer service department. Losing a customer is not something a store wants. Losing a customer and gaining a reputation for harassing customers with bogus shoplifting allegations is definitely not something a store wants. Losing a customer, gaining that sort of reputation and losing the patronage of someone who tries to stop shoplifters is, well, I think you get the picture.
    Every single retailer I know of (and I make my living consulting to them) doesn't care a moment out of losing a thief as a customer.

    They will actually brag about it.... so that OTHER thieves know the store is serious.

    Stores WANT that reputation.

    You have to realize how BIG shoplifting is. Last year... the number was estimated at $18 BILLION... up $3 BILLION from the year before.

    Further, how was this a bogus shoplifting allegation? She was HELPING a friend steal...

    I highly doubt that you can be arrested as an accessory/accomplice simply by refusing to physically restrain your sticky-fingered companion; barring some evidence of conspiracy, physical proximity to a criminal doesn't make you a criminal yourself.
    You are incorrect.

    I have called the police MYSELF and had the cases stick.

    Both charged with exactly the same charges. Again, the lookout (which I fully believe the OP was) is just as guilty as the thief.

    So complaining to customer service politely but firmly may result in a lift of the ban— and maybe a small gift card too!
    Yeah, that is full of crap.

    Gift card? No. Not even a little. In fact, the only thing she may receive from the retailer is her summons for court... and/or the civil demand.

  3. #3
    Join Date
    Nov 2005
    Posts
    106

    Default Re: Banned from a Store but I Did Not Steal

    First, they're doing you a favor by banning you; you will no longer have to dress like a dirty hipster.

    Second, if you want the ban released just buy some shares of American Apparel stock (APP) and call investor relations. Explain your story to them, complain about how bombastic LP was and how this is no way a company should treat a shareholder. That should solve your problems.

  4. #4
    Join Date
    Mar 2007
    Posts
    9,096

    Default Re: Banned from a Store but I Did Not Steal

    Quote Quoting exegesis_saves
    View Post
    First, they're doing you a favor by banning you; you will no longer have to dress like a dirty hipster.

    Second, if you want the ban released just buy some shares of American Apparel stock (APP) and call investor relations. Explain your story to them, complain about how bombastic LP was and how this is no way a company should treat a shareholder. That should solve your problems.
    Even stockholders are not allowed entry if they have stolen.

  5. #5
    Join Date
    Nov 2005
    Posts
    106

    Default Re: Banned from a Store but I Did Not Steal

    Quote Quoting cyjeff
    View Post
    Even stockholders are not allowed entry if they have stolen.
    Right, but the OP never actually stole anything and what's more is that the company's primary goal is to be increasing shareholder equity. While the OP may have poor choice in friends, she never really stole anything to begin with and by all means seems like a loyal customer.

  6. #6
    Join Date
    Mar 2009
    Location
    Michigan
    Posts
    6,808

    Default Re: Banned from a Store but I Did Not Steal

    See, too many people do this....shop together. One steals. One acts as a lookout/distraction.

    Many people claim they knew their friend was stealing. THAT MAKES THEM AN ACCESORRY! If you know your friend is stealing, you (1) go tell a store employee, (2) Start talking very loud to your friend that she should not steal - attract attention! (3) Physically stop your friend while getting attention.

    If your friend is mad - oh well. Before you think "oh my friend will be mad at me for ratting her out" - think of this....your friend is getting YOU in trouble - will your friend pay your legal bills? Is your friend worth your own criminal charges?

  7. #7
    Join Date
    Mar 2007
    Posts
    9,096

    Default Re: Banned from a Store but I Did Not Steal

    Quote Quoting exegesis_saves
    View Post
    Right, but the OP never actually stole anything and what's more is that the company's primary goal is to be increasing shareholder equity. While the OP may have poor choice in friends, she never really stole anything to begin with and by all means seems like a loyal customer.
    I don't know why this concept is so difficult to understand.

    If you are with someone that is stealing, KNOW they are stealing and don't STOP them from stealing, you are AIDING that theft which makes you equally culpable of the crime.

    "I didn't kill her, but I did help clean up the blood and then didn't tell anyone about the murder" can still get you the chair...BECAUSE YOU AIDED THE CRIMINAL IN GETTING AWAY WITH THE CRIME.

    EQUALLY guilty in a court of law.

    As to shareholder equity, there are currently 71,030,000 shares of APP outstanding. How many do you think our young thief is going to buy? Believe me, they really don't care what someone with a dozen shares (at a current market price of 3.25 a share) says.

    they really don't.... now, if she owned, say, a 5% share, then we are talking.

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