My question involves a consumer law issue in the State of: PA
Six months ago my daughter bought a used car from a local dealership. We felt the price was a little over what it was worth (according to Blue book etc) We were able to get the total down. Before purchase we asked about certain concerns on the car. It is a 2003 Honda Accord (had 95,000 miles on) decent body with a few surface rust spots. A few of our concerns were if it had a timing belt/chain and if it was replaced or checked to be in good condition. They felt since it was a chain it should be fine and didn't think needed changed unless something occured. Also the dealership stated the car had brakes, plugs, etc (normal basics) replaced. With getting the price down a little they said we would sort of be taking car as it is, but if there was something major in the next few months they would definately work with us on it. 3 weeks after use we noticed excessive oil consumption. (had to add a quart of oil every 300-400 miles) We contacted our salesman which in turn said he needed to talk to his manager and would get back to us. After several months of calls (and getting from them they needed to talk to so and so and would get back to us, it took my talking to the owner of the dealership to finally get anywhere. Even at that it took over a week to hear from his service manager to set up an appointment. In that weeks time the car's check engine light came on (took to local auto parts store for reading) stated that one of the cam shaft position sensors needed replaced. Figuring the car was going to the dealership in 3 days anyways, we left the car sit till then. At this point the car wouldn't start and was towed to them. Later that day we were told the spark plugs needed replaced and the cam shaft sensor ($360) but couldn't do it until 2 more days and they still needed to figure out why it was burning oil. On day new parts replaced they said the timing chain was bad and needed replaced (another $1400) but that still wouldn't of solved the oil problem. Then a few hours late I got a call from the owner saying that it was best we just junk the car, there was no guarantee it would ever be running properly. So they would refund some of our money, take the car and look for us another used car for our daughter.
But unfortunately my daughter had someone come at her head on and she had to swirve to avoid being hit and scraped the passanger side of car. So they needed to take off $2500 for that damage, also take off another $500 cause they felt the tires needed replaced. (which they were just checked a few weeks prior and were in fine condition for winter) He also told us they were just going to get rid of the car at the auto auction for parts. The car with tax, plates etc cost her $9000. she put down $5000 and financed $4000.
They will give her $5000 after damage, wear n tear (in 6 months) was taken off. By the time she pays off the loan she will $1500 left to purchased another one of their used cars and will have to finance the rest. My problem is.. if the car engine is junk and they are basically junking it themselves why should they worry about taking off the repair damage to the body. Also for the car to become junk after 6 months of use (and mind you we noticed problems within the first month) but they dragged it out could the car (knowingly or unknowingly) had major problems and they sold it anyways in hopes they didn't arise till much later so they could say it was the drivers fault. We even asked about getting it repaired (since she loved the car otherwise) but they said we should just junk it and move on. Are there any laws in PA to protect against a situation like this (that they should refund full payment) or informatioini on possible lemon law (not sure if this would work under that or not) Just really upset to see my 18 yr old daughter lose out on all this money, plus the car and have to start all over again, knowing she'll be paying more all the way around.
Thank you so much for your time.