My wife rented storage space (its in her name). She received an e-mail offer saying that if she signed up for automatic payments, her next month rent would be half off. She went in on the 1st of the month and spoke with the manager about signing up (which she did) and the manager told her personally, that she would receive THAT month's rent at half off. However, my wife was charged the full rate.
When my wife contacted the manager about this charge, the manager told her that he would have to contact the owner about reversing the charge. However, the owner did not want to do it, because he said that since it was the first of the month, it would apply to next month's rent. This is all fine and dandy, but this was also my wife's last month rent (at the end of the month, her stuff will be out of there). I know for certain that we have a case...HANDS DOWN, because the manager said that she would get the discount that month and the e-mail offer said that the rent would be half off.
Here is my question...my wife would know nothing about going to court and really does not want to. She is not that type of person that knows how to handle those types of situations (that is why she has me).
Can I sue the owner, even though the storage is in my wife's name?