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  1. #1
    Join Date
    Apr 2009
    Posts
    8

    Default Bought a Protection Plan but the Seller Lied

    Hello,
    Last year we bought a used car and a "Mechanical Protection Plan" together.
    The seller told us that the contract was for 72 months (5 years) for $2400 but he didn't tell us it would start at the vehicle service date (07/2004) and not at the vehicle purchase date (11/2008).
    Today, we called the dealer and they told us that it was correct and it was what we signed. So I read carefully the contract and yes... it's specified in the contract, very small and lost in the many paragraphs, but it's here.

    My problem/question: the seller told us it was for the next 5 years. He recorded the sell of this contract on a tape. We have an appointment with the seller next week and of course we will ask to listen to the tape. But if I'm right, I mean if he lied or made a mistake. What can I get from them?

    Thank you for your help

  2. #2
    Join Date
    Apr 2009
    Posts
    8

    Default Re: Bought a Protection Plan but the Seller Lied

    I have some news but still the same problem.

    We had the seller on the phone, he told us that there is nothing he can do for us. And when we spoke about the tape, he told us that the company only keep them for 6 month...

    I will cancel my protection plan but I will probably get few hundred of $ with the refund.

    If there is a way to get more from the protection plan company or the dealer, please tell me.

    Also, I would also know the best way to report the seller and the dealership. They lied and stole my money so I don't want to stop here and I'd like to avoid this problem to other people.

    Thank you

  3. #3
    Join Date
    Mar 2005
    Location
    Michigan
    Posts
    28,906

    Default Re: Bought a Protection Plan but the Seller Lied

    There will be an agency in your state to which you can make a complaint about a car dealer, but as you didn't identify your state you'll have to dig for that information yourself. Your state attorney general's office, consumer division, may be able to take a report.

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