Here is a quick overview of why I want my complete file. In the file their are notes with dates and what was asked for by the IRS. I had a problem with them not following through in a timely matter and subsequently the IRS placed a lien against my savings and checking account. The money was eventually released back to me (all of it, 100%), but this caused me to bounce checks (all checks have been taken care of now). I want the tax firm to pay the bounced check fees. They had the info the IRS wanted but never sent it in. Their excuse was, "We are a busy firm and have many clients to represent,if you didn't owe the tax to begin with this, this would not have occurred. So we are not responsible."

I believe, my file with their note will prove that they didn't follow through in a timely matter.

Quote Quoting aaron
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The other question was "Why won't they provide the entire file?" - have they given any sort of explanation?
This has been their response twice now, "As for sending you the entire file, we can not do that."