California
Hi, I realize I posted a question here previously but I searched and searched and found the answer to it on my own.
Another question came up though and I'm hoping anyone can help me.
I was told that if I was there at the time of my car repo and if I surrendered my keys to the car that I should have been allowed to get my things. I wanted to know if it was true. Because I was there at the time and I asked to get my things and even surrendered the keys only to have the people get back in their cars and take off.
This company is really giving me the run around and seems to be trying to squeeze as much extra money out of me as they can. They're saying telling me that I have to call ahead and schedule an appointment to get my car, and when I do they say it's too late and that I have to call back earlier. When I do they say it's still to late and I have to call back on a different day. I really need help and an answer.
Thank you very much in advance.

