My question involves a consumer law issue in the State of: New York.
There is a copy shop that I frequent to make copies and send faxes. I always ask for a receipt for my records (I need them for my taxes). The store writes the amount I paid on a slip of paper and stamps the stores name on it. I always ask for a receipt printed from their cash register as well. Most of the time, there isn't a problem, but lately I have run into one of their employees who refuse to give me a receipt from the cash register. At first he said "his boss said not to give cash register receipts, just the hand written ones." When I told him that was not true, that I always asked for a receipt from the register and received it (I even had some in my wallet to show him), then he said "the machine was out of paper and to come back tomorrow."
I cannot find any details online regarding my right to a cash register receipt in New York City or New York State. It seems to me that if they are taking cash and not keeping any computer record of it, they don't have to pay taxes on it and isn't that illegal for businesses? What are my rights here as a consumer? I look forward to your replies!
Kind regards,
Cat

