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  1. #1
    Join Date
    Aug 2007
    Posts
    17

    Question Debit Card Fraud Charge

    This is concerning the state of FL

    Online Transaction.

    Company: The Seller’s Lounge

    Signed up for a service with the indication of a gift that caught my eye. I fully read the terms and conditions which stated I had 10 days to cancel and have no past present or future debts to them. I called and canceled within 5 days of signing up. On the 11th day I see a charge for $67.83. I called them up and they claim to have no record of me calling to cancel therefore it is a legitimate charge. I charged with a debit card and I have filed a fraud alert on the charge with the bank. I am not sure what recourse I have though since it is past 10 days since I first signed up. What proof does the bank need to reverse the charge? Will they be helpful at all? I have BoA. I do have phone records showing that I called their cancellation number within the 10 day trial period.

    Ideas?

    Thanks,

    AL

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Debit Card Fraud Charge

    Provide that information to your credit card company, and hope that it's resolved by the chargeback. If it's not, give us an update.

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