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  1. #1
    Join Date
    Jun 2009
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    Default Car Stolen from Hotel Valet

    My question involves a consumer law issue in the State of: Illinois

    I left my car with the valet at a hotel in Chicago. My vehicle was stolen from the "secured lot". My car was left unlocked and keys in the car. The thief entered the garage by way of the lobby of the hotel then the hotel service elevator.

    The valet parking service is not questioning their liability for the vehicle itself. However, they are not willing to cover the value of the lost personal items in the car. Now I understand that most valet services have a disclaimer on the stub saying that they are not responsible for lost or stolen items. However, wouldn't my car not being properly secured be negligence on the part of the parking garage? Therefore, making them liable not only for the car but for the contents as well.

  2. #2
    Join Date
    Sep 2005
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    Default Re: Car Stolen from Hotel Valet

    What items are you trying to claim, and what are they worth? Do you have any other coverage that might apply - it's often easiest to claim through your own insurance and let them subrogate against the valet company's insurance.

  3. #3
    Join Date
    Jun 2009
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    3

    Default Re: Car Stolen from Hotel Valet

    I was in Chicago because my son had been rushed to the hospital. Most of the things in the car were his belongs because he couldn't have them in the hospital and they didn't need to be left in his dorm room. We assumed they would be safer with us. The irony of that has not been lost on anyone.
    So there was a laptop, GPS, and various other personal items. It totaled to a little more than $4000. The problem with filing through my own insurance company is that I have a $1000 deductible. I don't believe this should cost me anything. Never mind the potential for an increase in my car insurance.

  4. #4
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    Sep 2005
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    98,830

    Default Re: Car Stolen from Hotel Valet

    I hope your son has fully recovered. He can, if he wishes, try to sue the valet company in small claims court for the loss of his items. The court will review the evidence, including disclaimers of liability, and rule accordingly. Note that his damages are the depreciated value of the items, not their retail price when new.

  5. #5
    Join Date
    Jun 2009
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    3

    Default Re: Car Stolen from Hotel Valet

    thank you for your responses

  6. #6
    Join Date
    Aug 2010
    Posts
    1

    Default Re: Car Stolen from Hotel Valet

    Quote Quoting mathfreak71
    View Post
    My question involves a consumer law issue in the State of: Illinois

    I left my car with the valet at a hotel in Chicago. My vehicle was stolen from the "secured lot". My car was left unlocked and keys in the car. The thief entered the garage by way of the lobby of the hotel then the hotel service elevator.

    The valet parking service is not questioning their liability for the vehicle itself. However, they are not willing to cover the value of the lost personal items in the car. Now I understand that most valet services have a disclaimer on the stub saying that they are not responsible for lost or stolen items. However, wouldn't my car not being properly secured be negligence on the part of the parking garage? Therefore, making them liable not only for the car but for the contents as well.
    Hello. I'm just wondering what happened in the end? My car was just stolen out of a casino valet as well. Just trying to figure out if I need a lawyer

    I hope your son is ok

    thx

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