Hello,
I live in Reno, Nevada and recently had my car towed from its assigned parking spot at my apartment complex. I called and spoke with management and was informed that they had it towed as there was no parking permit displayed in the window. Unfortunately my parking permit was ripped at the top and I was unable to hang it in the mirror. I didn’t find it to be a problem as my car had been parked in the spot ever since I moved into Oak Manor, as well as it was registered with management on my rental lease agreement. My pass has not been displayed for well over 2 months and as being a graduating college senior and working full time, I did not have the time or money to have it replaced. Seeing as there was no need, due to the reasons mentioned above. Now I winded up paying $255 for the car being towed. I feel this this should not have occured because:
1) No signs are posted nor does it say in the rental contract that a parking permit must be displayed at all times otherwise your car will be towed.
2) No courtesy warning was given; no phone call was made to me to warn me of the towing.
3) No complaint was made about my car being parked in its spot by a tenant, yet an employee of ERGS took it upon themselves to tow it.
There are signs posted on property saying, “Parking by permit only.” To reiterate this does not say, parking permit must be displayed. I did have a permit and a permit number. The vehicle is registered with the apartment complex.
I recieved a call back from management after writing a complaint letter and they said I should have admitted it was my fault and they might have done something. I still do not see how this is my fault, yes I took the tag down because it ripped, but wasn't worried as I was parked in MY OWN SPOT and no where again said I had to display a parking permit.
I made a report to the Better Business Bereau already but was wondering if this is worth taking to small claims court?

