My husband and I agreed to a repayment plan over a span of six months with Ventus. In December, they withdrew the proper amount before the agreed upon date and the money wasn't in our bank account. I have been partially reimbursed for fees charged to my account as a result of this early withdrawal and subsequent NSF items but have been unsuccessful in collecting the rest. Is there a better way to collect from the collectors? How long should I wait before I consider any potential legal action? Is legal action worth the nearly $300 they owe us? We are low income and that makes a big difference to us!
modarlin - Illinois

