My mom moved to an apartment to get away from an abusive ex. He found out where she was living and told the assistant manager he locked himself out and he gave him the key to let himself in. while he did stand at the bottom of the steps to get the key back right away, he didn't notice or care that he was also unlocking the deadbolt, that my mom had locked out of fear because he was pounding on the door earlier. If you lock yourself out, how did you lock the deadbolt?

Now my mom is having problems with the manager because her money order got dropped in the rain and they won't accept it and it will take 30 days to get a refund from the money order company. It clearly says the amount, and who it is written out to. I am not saying they should accept it, but shouldn't they be a little more flexible with my mom after what they put her through? I feel she is being treated unfairly and am also wonder if she has a case against these jerks. My mom could have been killed and I am scared for her safety.

Because of this ex, her credit is terrible and she can't just move somewhere else so she needs to stay there until she can find a way to move somewhere else.

Can anyone tell me if what the managers did was illegal? I know in Oregon, when the manager enters your apartment without notice it is worth one month's rent (this happened to me and i won) but what is it worth when a psycho ex is GIVEN the key and allowed in when not on the lease? They hadn't even seen him before!

Any info is much appreciated!

PS This is in Oregon