My question involves a consumer law issue in the State of: New York
I was given a 3 day shut off notice for my gas and electric on Jan 26. I had made a payment of $200 on Jan 11 and then after the notice I had made a second payment of $100 on Jan 26. I had called and given the power company the confirmation numbers for both payments and never heard anything more. I made a third payment of $40 just to keep things in check and thought all was well and good. Then this morning at 10am I hear a knock on the door and they are there shutting off my power telling me no payments had been made. Come to find out there was an extra digit in my payment account i wasn't aware of and in stead of the power company calling and saying we haven't recieved any payments they shut it off 3 weeks after the 3 day notice. Is that legal or am I crazy to think other wise?

