Quote Quoting gigirle
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1) Did you give the CCC a copy of the police report? Can you prove you sent a copy?

2) WHY exactly did they reverse the charges?

There should have been an investigation regarding the theft. There should have also been a finding that you were informed of. Something happened between when you reported it as theft, them crediting you the amount stolen and then recharging the amount back to you. There is something missing here, bigtime.
Yes WaMu asked for a police report number, I gave it to them of course. They were trying to say there's no way a person can know your PIN. However this has happened to me before, there are ways in which criminals can use your card and figure out your PIN.