I called four or five times a Firestone store to get a car part fix becaouse the damage it and the owner was trying toget out of it making stupid excuses and henging up the phone. He didn't want even listen to me, each time I nicelly ask him not to heng up the phone he still did it. On the thirt phone call he sad he will call the police and hang up on m. On the fourt call he had a policmen on the phone and I talk to the cap, the owner lie to the policeman that a called him 12 times and that a was harassing him. I didn't say a bed word to him becouse every time a try to seek to him he heng up on me. The cap told me to cometo the shop with the brouken tire that he will fix it, he olso asked me if I want him to be there so I wouldn't fill tretenet by him I sed yes, but when a got there he check my car for any incorections and then he asked for my DL I asked way and he got upset and told that he need to file a report that we had a dispute so O.K . Next day a went toget a copy of the report and it sad totally diffrent things that the cap sad, I was as a offender for a harassment by phone. So my question is my story dosent count, the owner was lieing, he try to skier me of becaouse I'm a woman and I 'm from a diffrent country but sill a citizen. From my knowlage if i was calling a businesse becouse they did a service to my car that was not good, I have the right to call them or not? And olso the cap that was at that time gets service for his car there, he know him so is that right to...? Please help me because I'm very confuse about the custumer rigths and police service....

