My question involves a consumer law issue in the State of: Florida.
I took my 2008 Nissan Titan to the dealership for the 7000 mile service that was due. I bought the truck on January 1, 2008 as a demo model with 6,000 miles on it but with the "full warranty" starting from that point. I picked up the truck and drove it home two days later approximately 15 miles. Service was completed 6/11/08. Due to high gas prices, I haven't driven the car since.
On Saturday, June 21, we started the car and heard some grinding noise and took it directly to the dealership. When they opened the hood, there was liquid spewed all over the engine. The mechanic came out to see what was wrong and found a foot long socket wrench inside the engine next to the fan. Several hoses were severed (though I'm not sure if this was a result of the tool being left in the engine or carelessness of not having reconnected the hoses while servicing). The dealership states they will fix everything free of charge and will detail the engine. HOWEVER, I am very very angry about this. The car is less than 6 months old and I'm not sure what damage the engine may have sustained due to this gross negligence.
Anyone have any idea of any recourse?