My question involves a consumer law issue in the State of: Texas
We purchased two vehicles from a car lot a year ago. To date, we still have not received the titles for said vehicles. We have been back and forth to the car lot about this issue for the past 10 months and continue to get the same explanation--"we submitted the paperwork but sometimes it takes them a while to get it to you." I know it does not take that long to get a title! I purchased a car from a car lot outside the city a couple of years back and it took only 3-4 weeks before I received the title in the mail. I am starting to believe that something is not right here. A couple of weeks ago, the two vehicles were towed from my apartment complex because the property manager thought that the vehicles were abandoned due to expired tags. We have been unable to renew the tags/insurance without the paperwork. Now the vehicles have been towed, the cost will continue to accumulate while it is being stored and still we are unable to get it out because we have not paperwork on it and in the meanwhile, the car lot continues to give us the same story. This has gone on long enough! What can we do? Any guidance you can provide is very much appreciated.