Page 2 of 2 FirstFirst 1 2
Results 11 to 14 of 14
  1. #11
    Join Date
    Jun 2008
    Location
    Endless-Naruto.com
    Posts
    7

    Default Re: Chargeback Claims After Item Is Shipped

    Yes it was.

  2. #12
    Join Date
    Apr 2008
    Location
    Texas (Dallas area)
    Posts
    1,404

    Default Re: Chargeback Claims After Item Is Shipped

    Ok, log onto your seller account on eBay.

    Go to My eBay summary page.

    On the left side, about 3/4 of the way down the page.

    CLICK on DISPUTE CONSOLE

    Find your item, file a very detailed dispute with eBay. eBay is very good at figuring these types of things out. Just go into all the detail you can.

    The only concern I have is that it may be older then 90 days.

    I am actually in shock that PayPal charged you back. This is the first I ever heard of such a thing.

    I would go the eBay route for now and see what they can do for you.

    Good luck, I hope that eBay can help you.

  3. #13
    Join Date
    May 2008
    Location
    Louisville, KY
    Posts
    1,877

    Default Re: Chargeback Claims After Item Is Shipped

    A quick google search will tell you that paypal and ebay are both quite well known for this type of thing, unfortunately.

    If you go to the sellers' forum on ebay, they also have a lot to say about how transaction resolutions are handled (or not) both at ebay and paypal.

    You really should take them to court. I'm wondering if you can't take them to court in your own state using the long-arm statute, since, buying from you, they were transacting business there? It's something to look into.

    Hell, I'd take 'em to court just on principle.

  4. #14
    Join Date
    Jun 2008
    Location
    Endless-Naruto.com
    Posts
    7

    Default Re: Chargeback Claims After Item Is Shipped

    After getting some advice from a legal agency, they said the best thing I can do right now is send them a "demand letter" and wait 30 days for them to respond. If nothing happens that's when we go to small claims court.

    1. Sponsored Links
       

Page 2 of 2 FirstFirst 1 2

Similar Threads

  1. Online Services: eBay Item Shipped to Wrong Address
    By AdamJiin in forum Consumer Law
    Replies: 3
    Last Post: 02-11-2011, 06:28 PM
  2. Online Services: Wrong Item Shipped - What's the Responsibility of the Seller
    By eof in forum Consumer Law
    Replies: 1
    Last Post: 04-23-2010, 11:46 AM
  3. Retailers: Online Store Shipped the Wrong Item
    By DougMoreno in forum Consumer Law
    Replies: 2
    Last Post: 05-15-2009, 11:44 AM
  4. Online Services: Sold 1 Item but Shipped 2 Items in Error
    By Hagitman in forum Consumer Law
    Replies: 2
    Last Post: 03-25-2009, 11:02 AM
  5. Retail Fraud / Shoplifting: Purchased a New Item, But Returned an Older Broken Item
    By oruby83 in forum Criminal Charges
    Replies: 12
    Last Post: 12-12-2006, 05:42 PM
 
 
Sponsored Links

Legal Help, Information and Resources