so what did the central corporate office tell you about the situation?electrictroy;217537]I can understand why a manager might think a piece of paper is counterfeit, but when I talked to the central corporate office, they said he could *easily* confirm the reservation was real, simply by calling their reservation center. So rather than stand there and yell at me, all he needed to do was pick-up the phone & get confirmation.
Oh ya, they said it was up to the manager.
are you tellig us short people don;t have sex? or short people don;t get upset and do dumb things. I really don;t see your point here. Short folks are just as capable of doing everything you posted as a taller person. While many people appear shy initially, once they get revved up, all bets are off. They actually seem to get worse than a person that is more forward. It seems they cannot control their rage once they are angered.He refused a 10% off sale price which is illegal. Being I'm a short man with a shy quiet personality, I'm sure the manager doesn't believe I actually did any of that. It's not something someone like me would do. (And the ex-employee can confirm we never had sex.)
okHe was just lying.
okPiss-poor customer service.
since the corporate office supports the manager, chances are that is not going to happen.And piss-poor on the part of the Corporation to back him up. By rights, he should be demoted and replaced with a new manager.
One thing that may play a great deal in this is: many hotels are privately owned although they do carry a common name. It is a franchise type situation. With that, those types of chains often have disclaimers on discounts and pricing that state it is up to the individual location to accept or reject any special pricing.
any chance this hotel is privately owned?