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  1. #1
    Join Date
    Jun 2008
    Posts
    2

    Default Jewelry Stolen On While Flying From O'hare On United

    My question involves a consumer law issue in the State of: IL/PA
    I would like some advice.
    I travelled from Chicago O'hare to Philly via United. I had jewelry in my checked in baggage which I realized was stolen when I retreived the baggage. I filed a polica complaint - they didn't do anything, called United - they asked me to file a complaint with TSA, I filed a complaint with TSA and they are saying that there is no evidence to prove that TSA opened any of my luggage.
    I need some legal advice - I'd like to know what my rights are. If I sue for compensation, anything I can do.
    I have written to everyone United, TSA, the mayor of Chicago and Philly.
    I have checked on blogs and I've seen numerous blogs and reports that show that O'Hare is notorious for this kind of thing. The jewelry that I have lost is worth at least $6000/- and I know I shouldn't have checked it in but isn't there something that says that just c'z I checked doesn't mean that its ok to be stolen? All of the jewelry was of sentimental value and gifts that I received when I got married.
    Please help and advice.
    Thanks.

  2. #2
    Join Date
    Jan 2008
    Location
    Toledo, OH
    Posts
    16,307

    Default Re: Jewelry Stolen On While Flying From O'hare On United

    I'm sorry that happened to you.

    Was the jewelry insured, such as via a rider on your homeowner's policy?

    The airlines and TSA are notorious for stonewalling travelers whose possessions have been stolen. Have you tried writing to Customer Relations?

    Customer Relations
    WHQPW
    United Airlines
    PO Box 66100
    Chicago, IL 60666

    Write to them, and if you get no relief, get a lawyer and sue.

  3. #3
    Join Date
    Jun 2008
    Posts
    2

    Default Re: Jewelry Stolen On While Flying From O'hare On United

    Have you tried writing to Customer Relations?

    Customer Relations
    WHQPW
    United Airlines
    PO Box 66100
    Chicago, IL 60666

    Write to them, and if you get no relief, get a lawyer and sue.[/QUOTE]

    Yes I did and they are the most unhelpful and clueless lot I have exver spoken to.
    What would I have to do in order to sue them? Is there anyone here on the forum that I could run this by and if they could let me know if I have a case or not. Please let me know.
    Also how much will it cost to get an attorney?
    Thanks.

  4. #4
    Join Date
    Apr 2007
    Location
    Il.(near StL,Mo.)
    Posts
    5,252

    Default Re: Jewelry Stolen On While Flying From O'hare On United

    Was the jewelry insured as was asked previously?

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