
Quoting
SChinFChin
Before you panic, maybe there's store security cameras showing what happened.
I'm, sure it happens more often than you think. I was at a mall, sitting ouside the entrance of a dept store, opposite where there have alarms activated by security tags. Some lady shopper talking on the phone, and looking at merchandise near the entrance tripped the alarm, then realizing it, walked quickly inside. A minute later, security swarmed the spot.
One security guy came over and asked me if I saw what happened. I told him that they keep stuff too close to the exit, and a distracted shopper accidentally tripped the alarm, adding that from what I saw, she had no intention of stealing anything. He asked again if I saw who it is, I pointed to a women with clothes drapped over her arms inside, and further said their security cameras should be able to show no bad intentions.
I saw they had a brief chat with the lady and left her alone.
If I were you, just explain it to the judge the way it happened, get records of the phone calls, that you were taking a call, and security tapes if possible.