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  1. #1
    Join Date
    Apr 2008
    Posts
    1

    Question Phone Company Refused To Refund Early Termination Fee

    My question involves a consumer law issue in the State of: Georgia

    I subscribed to phone service and was deployed to IRAQ where the phone did not work although I continued to get charged. I cancelled this contract and was charged early termination fee of $99.00 which was wdebited through my credit card. I was told to send the phone and a money order for $99.00 so that they could refund my $99.00 early termination fee. I returned the phone with $49.00 money order and the company me 2 more times after the early termination fee was paid. I'm still in Iraq and continue to send emails to them asking for my refund but they remain adamant that they do not owe me anything. What do I need to do?

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Phone Company Refused To Refund Early Termination Fee

    If you mean to say that you were billed twice more for services supposedly provided after the early termination fee was received and accepted, then you should contact them and ask them to credit back the improper charges. But it's possible that the two bills reflect service periods that started prior to their receipt of the check.

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