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  1. #1
    Join Date
    Mar 2008
    Posts
    1

    Default Missing Money From A Bank Account

    Hi! I am looking for any advices to help me to get my Mom’s money back from the bank.
    My mom noticed that she missing $160 on her checking account. She went to the bank a few times, but no one really tried to help her. They just print out her statements and tell her figured out everything on her own, or pay bank 25$.00/hr if they need go more then 3 month back. Later in addition to 160.00 she notice that she missing another 300.00. She went to the bank, and again no one really try to help her to figured out what is going on. When I went to the bank with my Mom, the manager couldn’t find where is 160.00 , she went back to 2005, and everything looks fine, so no checks have been written or withdrawn was made this amount. However, 300.00 shows as atm withdrawn, and it looks like my mom drive there every second day withdrawing 300 each time, so 900 for a month. My Mom lives on social security and her income is 600 for a month! All her past history shows that she withdraws cash only 1-2 times in month, never three. What really happened she tried to withdrawn, but atm didn’t give her money one time, however it was withdrawn from her account. Management told that they are not going to give any money back, because on ATM it is pass 2 month ( she went to the bank immediately when she received her statement) and 160.00 they don’t any record of this.
    So is there anyway she can get her money back? I am willing to contact BBB, TV stations and newspapers, but will it work? Bank is local, it is Hillcrest in Kansas City.
    ( English is my second language, so please be patient with me) Thank you!

  2. #2
    Join Date
    Mar 2005
    Location
    Michigan
    Posts
    28,906

    Default Re: Missing Money From A Bank Account

    You are stating that three years ago your mother tried to withdraw $160 from her bank account, and no money was dispensed. (Or are you trying to say that she tried to withdraw $300 and only got $140, but didn't say anything to the bank?) Several months (or is it years?) later she noticed the difference, and she was told that she would be charged for copies of her bank statements if she wanted the bank to pull statements from that long ago. And now you want to know if the bank is liable for the money that was supposedly not dispensed from the ATM in 2005?

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