I had ordered a new cell phone. The cell phone company sent me the cell phone but apparently I wasn't home at the time of delivery so the office staff manager signed for my package since I lived in an apartment at the time (2007). She misplaced the package and I never got the cell phone. Can I press charges for theft against her? I had to pay $400 to the cell phone company because the phone was not activated within 14 days and not returned within 30 days. I have tried to talk to her about it but I keep getting ignored or the run around and I am at a loss for what to do with this situation.

