This is at a Blockbuster Franchise store in Scott County Indiana.
I was working last night and a woman called our store phone. She identified herself as an employee from another Blockbuster, and stated that she had a major problem at that store, and needed to contact the store manager. To clarify, OUR store manager is THEIR store manager as well. Our store manager had her contact numbers on post-it notes behind the counter, and said if we need her to contact her. So I gave the lady her cell phone number, since she said it was urgent. A few moments later I was called by my store manager and she was furious, yelling and cursing at me. I tried to tell her to stop yelling and cursing so I could explain, but I couldn't even get a word in. So I hung up; I don't need verbal abuse from this woman. She calls back and does the same thing, I still can't get a word in. I hung up again. This repeats a couple times and then she does not call again. Today she leaves me a voice mail saying, "I need you to come to the store, we need to talk". I go there and she says I was written up before and this is the second time she is writing me up, but I am fired. I asked for a reason, and she said because I gave her telephone number to a customer! She yells at me and I begin yelling back, but unlike her I did not curse. She tells me to get out of the store and I am not allowed back.
Sorry for the long story, but I have two questions. The first question is, can she fire me because I gave her telephone number to whom I thought was an employee from her other store? She even identified herself as an employee! It also sounded like the same woman who calls our store often for movie part numbers and other needs. I had no reason to suspect she was a customer.
Secondly, can I go back to that store as a customer? She did say I couldn't come back, but is that legal? I didn't curse or threaten her at all.
Edit:I did go back to the store to return a movie she said I needed to bring back, and another of the employees said I was fired for, "Insubordination". I guess because I hung up on her?
Again sorry for the length.
Thanks for your assistance!