I recently purchased a home entertainment package which included TV, speakers, etc from a well known electronics retailer.. The package included a $800 speaker set which allowed me to have a free sub woofer worth $500. The sub was to be delivered to the store in about a week.
Few days later i decide to return the speakers at a different location, this was prior to picking up the sub. So i was refunded the full amount ( i was there around noon). i assumed the returned speakers would register in their system and cancel the sub order...Later that evening i guess they realized it was a package deal and they charged me $500 for the free sub that was included in the package. Mind you this was without my consent or signature, i wasn't even present at the store.. 2-3 days later i check my statement online to see the refund for the speakers and to my surprise i see the $500+ charge... Doesnt this constitute as fraud? can they do this without my consent?
i have all receipts showing when i was actually there and when they made the charge to my account.When i called about it 2-3 days later they asked me to come in and get my new receipts.. b/c i wasnt there when they made the charge to my card.
Legally what does this mean?