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  1. #1
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Dealership Changed Signed Service Contract Amount And Refused To Return Down Paym

    When you get an estimate for car repairs, it's just that - an estimate. They can't go over the estimate you approve without your consent, but they can inform you that the repairs will cost more when they detect additional problems.

    Diagnostic fees, which can be substantial depending upon the type of problems your car has, are generally nonrefundable. If you agreed to pay $800 for a diagnostic fee (e.g., for a repair which required pulling the engine or other serious time and effort before a diagnosis could be made), I would be extremely surprised if you did not agree that it was a nonrefundable fee. But I haven't seen any contract or agreement you or your wife signed in relation to that fee.

    I doubt that the car is still sitting at the dealership. What happened to it?

  2. #2
    Join Date
    Jan 2008
    Posts
    2

    Default Re: Dealership Changed Signed Service Contract Amount And Refused To Return Down Paym

    No, the 800.00 was supposed to be put toward the 2000.00 repair
    (1200 remaining) and even if it were an estimating fee (which it was not). wouldn't 800 be al ittle suspect???

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