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  1. #1
    Join Date
    Dec 2007

    Default Total Loss Value Is Too High

    I was involved in an accident that was not my fault. I am in California. Both drivers have the same insurance company. The cost of repairs is estimated at about $7000. I was told by the adjuster that the car would be totaled at 70% of ACV. It is a 2003 Jeep Grand Cherokee Laredo 4wd 6cylinder with no extra options, with 116000miles in average condition at best. (Needs tires yesterday and $4500 in previous body work, wear and stains on interior). KBB, Edmunds, and NADA have the value at around $7k-$9k so they sent me to total loss dept. Total loss told me it was totaled and that I had 5 days of rental car left and made arrangements to pick up the vehicle. The next evening (after I have arranged financing and started looking for new car) they called back and said never mind we looked at the wrong file, your vehicle is valued at $11,900. I was shocked. I want the car totaled. Gap insurance will cover me whatever they pay but $11900 is ridiculous. How do I argue that they have overvalued the vehicle? I paid $12500 over a year ago from a dealer in excellent condition, with new tires, and 62000 miles. The previous damage was repaired completely but will still have to be disclosed and now after another $7k I'll never be able to sell this thing.

  2. #2
    Join Date
    Sep 2005
    Behind a Desk

    Default Re: Total Loss Value Is Too High

    You can try arguing with the insurance company. They don't have to total the car if they believe it is more profitable for them to repair it, and apparently that's what they've decided.

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