I applied for an apartment a few weeks ago, and was told I was approved later that day. I told the leasing agent that I would be going on vacation for two weeks, and she told me to contact them when I got home about setting up a time to move in and sign a lease. I got home last night, and I found out today at work that I am being relocated to a different state.
I called the apartment today to let them know that I would not be coming in to sign a lease due to moving out of state, and they told me that I would have to forfeit my deposit since they held the unit a month for me - which isn't true since I never went in to do an application until 10/20. The unit was not available until 11/1, and at the time of doing the app, I had to pay a $40 app fee, $150 non-refundable "administrative fee," and a $300 security deposit. I told the lady on the phone that the unit has only been available for five days, at which point she corrected herself on the "one month" comment. I told her that I understand the app fee and "admin fee" being withheld, but how can they keep the $300 when I never signed a lease or was told about forfeiting my deposit if I didn't move in? She basically said that's the way it works and there's nothing I can do about it (which I've never heard of before.)
I'm obviously not going to be moving in, and while I'd like to get $450 of my $490 back, I'd be satisfied with even just getting the $300 "refundable deposit" back. Is it legal in MN for a property to refuse refund of your deposit if you have never signed a lease, agreed on a move-in date, or even moved in? Any point in the right direction would help. Thank you.