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  1. #1

    Default Refund Overpayment

    Recently, I returned some items to the store and received a store credit. But I did not realize until later that the store credit was for a $100 more than what I returned the items for. Apparently, the store clerk entered the wrong amount when she was processing one of the returned items. What should I do? Is this considered return fraud?

  2. #2
    panther10758 Guest

    Default Re: Refund Overpayment

    Actually the store LP might consider it an internal. Contacting the store might not be bad idea. Do you know the cashier?

  3. #3
    Join Date
    Mar 2005
    Location
    Michigan
    Posts
    28,906

    Default Re: Refund Overpayment

    It could be return fraud if you somehow manipulated the situation or colluded with the cashier, but not if this was simply a clerical error by the cashier when processing a refund. It's the store's money, so the "nice" thing to do would be to inform them of the mistake.

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