Hey guys, since like 2 weeks I've been receiving calls from a so called collection agency in regards to debt I supposedly have with a credit card from a major retailer, the thing is I told them that it wasnt me and that I've been paying my card monthly without any problem, they don't believe, they said it is me......so I called my customer service card hotline, I explained all they checked and I am not the person the collection agency is saying I am in debt.

So the last time they called I told them that my card was ok, and that I verified with my store and all was ok, they didn't believe and I hung up the phone, they called again, and I didn't even bother to answer them.


BTW, I'VE never gave them any personal info , just in case they were trying to steal my personal data.

how can I act against that collection agency, they are starting to really piss me off!!


I am from Puerto Rico, thanks in advance...!!!!