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  1. #1
    Join Date
    Nov 2020
    Posts
    2

    Default Resume Company with Money Back Guarantee Refusing Refund

    My question involves a consumer law issue in the State of: Missouri. I singed up for a Resume and was told, "Don't get hired in 45 days get your money back plus $100 for your trouble." I didn't get hired because the resume was really poor. When I went to get my refund after 45 days I was told the disclaimers in order to get refund were 1. you must be unemployed, 2. You must have copies of certified mail or faxes as receipts that you sent your resume to 40 different companies, and 3. I can prove I followed the resume company's tips and advise in an objective way. I'm thinking no one is actually able to get a refund and that the guarantee is fake.
    I know I was foolish to do business with them without making sure to find the disclaimer but they allowed me to purchase without ensuring I navigated to a page that included the rules of the guarantee. It was in a tiny hard to find hyperlink on the home page.

    Am I entitled to anything?

  2. #2
    Join Date
    Oct 2006
    Posts
    16,474

    Default Re: Resume Company with Money Back Guarantee Refusing Refund

    Quote Quoting Ryanmpeak13
    View Post
    My question involves a consumer law issue in the State of: Missouri. I singed up for a Resume and was told, "Don't get hired in 45 days get your money back plus $100 for your trouble." I didn't get hired because the resume was really poor. When I went to get my refund after 45 days I was told the disclaimers in order to get refund were 1. you must be unemployed, 2. You must have copies of certified mail or faxes as receipts that you sent your resume to 40 different companies, and 3. I can prove I followed the resume company's tips and advise in an objective way. I'm thinking no one is actually able to get a refund and that the guarantee is fake.
    I know I was foolish to do business with them without making sure to find the disclaimer but they allowed me to purchase without ensuring I navigated to a page that included the rules of the guarantee. It was in a tiny hard to find hyperlink on the home page.

    Am I entitled to anything?
    Realistically? Maybe. However the bottom line is that your odds of collecting anything are slim to none.

  3. #3
    Join Date
    Mar 2013
    Posts
    18,340

    Default Re: Resume Company with Money Back Guarantee Refusing Refund

    Am I entitled to anything?
    No.

    The rules of the guarantee were there for you to read.

    Nothing fake about it.

  4. #4
    Join Date
    Jul 2018
    Posts
    2,745

    Default Re: Resume Company with Money Back Guarantee Refusing Refund

    Impossible to say for sure without reviewing the site's terms and conditions and other relevant documents. However, it was YOUR responsibility to ensure you read and understood all relevant terms and conditions. It was NOT the company's responsibility to ensure you had done so.

  5. #5
    Join Date
    Feb 2020
    Posts
    750

    Default Re: Resume Company with Money Back Guarantee Refusing Refund

    Quote Quoting pg1067
    View Post
    Impossible to say for sure without reviewing the site's terms and conditions and other relevant documents. However, it was YOUR responsibility to ensure you read and understood all relevant terms and conditions. It was NOT the company's responsibility to ensure you had done so.
    Hey, it's nice to see you are still here F'n with people.

    Can't get enough can ya?

  6. #6
    Join Date
    Nov 2020
    Posts
    2

    Default Re: Resume Company with Money Back Guarantee Refusing Refund

    Still slimy. I work in banking and all terms and rules are explicitly stated before the transaction takes place. Not hidden in a tiny optional hyperlink.
    I wish truth in lending rules applied to other industries too.

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