Results 1 to 2 of 2
  1. #1
    Join Date
    May 2020
    Posts
    6

    Default Merchant Not Returning the Gift Card

    My question involves a consumer law issue in the State of: California

    I have returned a merchandise the was purchased with a gift card to an online seller. I have a tracking number that shows they signed for it, but they claim they haven't received it. If this would be a credit card transaction one can dispute it, but since it's a store gift card there is no third party to mediate this. Are there any laws that govern gift card returns and how can a company be compelled to return the money?

  2. #2
    Join Date
    Jul 2018
    Posts
    2,730

    Default Re: Merchant Not Returning the Gift Card

    Quote Quoting alexsmi
    View Post
    I have returned a merchandise the was purchased with a gift card to an online seller.
    Proofreading is your friend.

    I think what you're saying is that you bought merchandise from an online seller using a gift card and have since returned the merchandise. Correct?


    Quote Quoting alexsmi
    View Post
    I have a tracking number that shows they signed for it, but they claim they haven't received it.
    In other words, according to a shipper's records, the seller has received your return, but the seller denies it received it.


    Quote Quoting alexsmi
    View Post
    If this would be a credit card transaction one can dispute it, but since it's a store gift card there is no third party to mediate this. Are there any laws that govern gift card returns and how can a company be compelled to return the money?
    No.

    According to the shipper, when did the seller receive the merchandise, and on what date did the seller deny having received it? How much money is at issue?

    1. Sponsored Links
       

Similar Threads

  1. Retailers: Can a Merchant Change Your Card Expiration Date to Keep Making Charges
    By happymiche in forum Consumer Law
    Replies: 4
    Last Post: 01-23-2017, 10:09 PM
  2. Retailers: Merchant Charges Account W/O Authorization and Physical Card
    By bosnian in forum Consumer Law
    Replies: 1
    Last Post: 04-20-2010, 10:18 PM
  3. Debt Collectors: Can Merchant Sue Me After Credit Card Dispute
    By scruffydog in forum Debts and Collections
    Replies: 1
    Last Post: 12-31-2009, 02:47 PM
  4. Libel: Blogging About Merchant Fraudulently Charging My Card Led To A Libel Lawsuit
    By Flyguy in forum Defamation, Slander And Libel
    Replies: 4
    Last Post: 04-08-2008, 08:41 PM
 
 
Sponsored Links

Legal Help, Information and Resources