Harold the residential property management agreement does say "nothing in the residential property management agreement shall be construed as requiring the broker/designated property manager to bear any portion of losses arising from, or connection with, ownership or operation of the property". I hope I'm not screwed. The thing is that they were negligent. They did not perform a Move-In inspection and they did not perform a Move-Out inspection with damages everywhere. I insisted on being there and I took pictures. They never deducted anything from the security deposit because they never had a move-in report to begin with. I was wronged. The property management company has been found at fault with the real estate commission and will have to pay the fine, so I have ammunition.