My question involves a consumer law issue in the State of: MN
Purchased a trailer from a large farm retailer. The retailer insisted that they will not allow me to just take the trailer away and they have to tie it up themselves on my vehicle (and if I have some piece missing I cannot just walk away with the trailer). So the sales person hooked it up. As I drove off, in next 2-3 minutes on highway, 55mph driving, the trailer got loose and started swinging to right and then to left. It was scary. I stopped and noticed the trailers hitch ball hookup, was no longer on my vehicles hitch ball, the wiring was torn apart, and my vehicles bumper had scratches. I went back to retailer, the Manager was aggresive and said they dont know what happened and what did not, its all I am saying, they dont need to believe anything. When the manager left, I realized the situation and turned on the voice recording. The sales person (when manager had left) was very apolegetic and admitted that he has been a screw up on things, and now he will be loosing his job, that I dont press for anything other than to get the trailer replaced with another piece.
I took the trailer replacement, asked the retailer that they paint my vehicles bumper, but they said I need to file with my vehicle insurance and they will take care. I requested that they give me their insurance information and I can contact their insurance, but they say that is not possible, my only option is to contact my insurance, and my insurance can contact their insurance, and decide. I dont get a feeling this is fair? I have not ever in my lifetime filed an insurance claim, to keep my rates low, and now the retailer insists that I contact my insurance, and they will decide what to do.