My question involves a consumer law issue in the State of: NY.
Good evening. Yesterday, my daughter drove off the lot in a new SUV. One of the features of the car is that it detects the distance between her car and the car ahead and is supposed to stop when it gets too close. While driving with her three daughters, 7,4 and 15 months, this feature failed to kick in and she hit the car in front of her.
Fortunately, no one was hurt, but enough physical damage was done to my daughter's car (hardly any visible damage to the other vehicle) that she will have to report it to her insurance company and pay a deductible for the repairs. Since this feature wasn't working does the dealership or the car company have any responsibility in paying for the repairs?
Thank you very much for your time.