My question involves an injury that occurred in the state of: Washington
I've been a member at a particular club warehouse for a long time. Over 30 years, paying my dues on time. I've never had an incident, none at all, zero.
Recently, an incident did occur inside this warehouse. I entered the facility as one would normally enter, however, I believe I was misjudged, profiled, and a store greeter came at me from behind after I had entered the facility while pushing a shopping cart.
I was surprised, because what happened, was something I had not expected, as I've been going to the same club warehouse for years. Some people recognize me, I'm a regular. This person, a club employee, must have suspected I had done something wrong, was up to no good, or being nefarious, is my guess, but I do not know his reasons or explanation for the actions that proceeded to follow.
While pushing the shopping cart, the store employee came up from behind me, in a surprising, startling manner, acted aggressively, and attempted to subdue me and push me to the ground with excessive, extreme force. My shopping cart almost went flying, but I was holding onto it with both hands, as it was acting as a stabilizer, and prevented me from falling. I yelled and shouted at this person to stop, leave me alone, to back off. I was loud, and i felt attacked or assaulted, and in a way that I can't find a reason, that would provoke or cause a store employee to do this. Anyway, after i did not go to the ground, the guy retreated, and I continued to go about my business, picked up what I needed, and left. As I was leaving, I reported the incident to a store employee who said they'd relay my concerns to an assistant general manager, and also stated what happened should not have happened to me. At this point, I noticed the same person was now waiting for me at the exit entry, and saw me at the service counter speaking to another employee. As I proceeded to leave, a similar incident again happened, and the same person who tried to subdue me was now preventing me from leaving the store. He had his hands on my cart with force so that I could not push it out the door. This store employee refused to let me proceed out the door, swore at me, used profanity, came up next to me and beside me, and was still acting very aggressive and hostile towards me. I again shouted and yelled out for this guy to stop, leave me alone, back off, to stop attacking me. He then eventually let go of my cart and I left the facility.
This happened on a day where the store was about to close, it was in the process of closing for the day. The very next day, I attempted to file an incident report with the police, and had them meet me at the store. About 6 police officers show up, and I'm met with some aggression and a lot of resistance by the officers. They asked me why I did not file a report the prior day, and stated that I no longer had a right to file a report and that I should have done so the day of the incident. I told them the store was closing, it was late, I had to get home, and that it was not possible for me to deal with filing an incident on the day it happened, so I did the next best thing and attempted to file an incident the next day. Anyway, all the officers wanted to do was argue with me, telling me how if it was them, they would have called 911 on the day it happened and that it must not have been very severe since I waited so long, etc, etc. But, the officers walk inside the store, met with an assistant general manager, and talked with the store employee who I had an incident with, as they were also there the following day. The store manager came out, did not say a word to me, and had the officers charge me with a trespass warning, that is valid for 1 year. I wasn't given an explanation, and there is no reason as to why this was issued, other than the offence was "trespass warning" with no further information. I pulled the police report, and while redacted, there's not much more information other than that, and no reason given as to what prompted a "trespass warning." I was told by police officers, that I did want to file an incident report, before being issued a trespass, and after being issued a trespass warning. After receiving the trespass warning, the officer said that this was my incident report, and to use that.
The day I received the trespass warning, I called the stores corporate number, and filed a complaint, and wanted to get more information, and see what I could to do get this resolved, the trespass warning dropped, and see if i could get a reason as to why all this happened.
It took a while, but I finally heard back, and the information I received was not good. I was told by someone at an administrative level, that the normal procedure for a "trespass warning", even though it was supposed to be temporary and prevented me from entering the facility for 1 year, was to terminate the membership, refund the fees, and then part ways forever. In other words, a permanent ban. I was told that the police had to sign off on the trespass warning, which they did, and that usually means that there was enough evidence to justify the warning, because both the store and several police officers signed off on the warning. It seems as though, if I had just kept my mouth shut, not filed a corporate complaint, that in 1 year, this would have blown over and the trespass warning would have invalidated and terminated itself in 1 year if there was no further incident. But now that I did complain, I'm losing or going to lose my membership forever, and be permanently banned, for life.
There's something missing from this, and I don't know what it is. I don't have the inside story, I don't know what the membership store is stating or saying, other than pointing and placing all fault on me, the customer who had a valid membership to enter the store. The only thing I was told was that I seemed agitated, which seems to be backed up by store employees, who saw me yelling at the store employee, who caused and initiated an aggressive and excessively forceful incident. And that probably did agitate me and caused me to defend myself by telling him to stop, loudly. However, I don't believe that would justify that some sort of crime has been committed, or to have a trespass warning issued and signed off on by the police. I did not use any force, touch the guy, my hands were on the shopping cart the entire time that the incident took place.
Am I completely screwed? I assume the store has fine print writing that says they can lawfully terminate a membership at any time for any reason without discretion, like probably every other store has, somewhere in their legal doctrine that nobody reads.
Thank you in advance.