My question involves a consumer law issue in the State of: Arizona
So I purchased tickets with a All sales are final policy. I paid for shipping. Here's what happened: I am getting the tickets, however, because of how my address is spelled out in their system for making shipping labels, part of it is "NO" and the system reads this as the word "no"(opposite of yes.) and won't make a label. So now I have to go and pick up the tickets. They are saying they won't return the shipping fee "because all sales are final". But I'm not getting it shipped, which I payed for. I see this as equal to not getting an item you're purchasing. So to me it's obvious they should return this. Am I right? What are the laws here.