My question involves landlord-tenant law in the State of: CA
I've lived in my apartment for 6 years. Upon move in, I was verbally told that the carpet in my unit was 2 years old (which makes it 8 years old, now).
At lease renewal a month ago, I asked for the carpet to be replaced with vinyl. The hairs are splitting. It looks ugly but is not (yet?) a safety hazard. My lease clearly states that I would not be charged for carpet replacement after 5 years of stay. The property manager wrote down my request and said that she would tell corporate to replace the old carpet with vinyl.
I heard back on Friday that my request has been denied and that I should do a "power wash" to make it look "clean and fresh". It further claimed that the carpet was new when I moved in! When I asked for purchase & installation records the leasing agent claims that she cannot give me this info as it has the installer's and former tenants info on it.
What are my options here? Do I have any options? Can a landlord or its agent refuse a request to replace an 8-yr-old carpet? Also, can the landlord refuse to give me installation proof / invoice?