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What are my options here? Do I have any options?
Options for what?


Quote Quoting CarpetClean
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Can a landlord or its agent refuse a request to replace an 8-yr-old carpet? Also, can the landlord refuse to give me installation proof / invoice?
According to your post, your landlord and the landlord's agent did do both of these things, so it should be obvious that they can do them.

Your landlord has no legal obligation to replace your carpet (regardless of the carpet's age) or to provide you with "installation proof/invoice." What would make you think you're entitled to those things?