My question involves court procedures for the state of: FL, MA interstate.
Saturday we made a deposit to our bank account. Once the deposit had been made we noted the balance to be significantly less than it should have been. We questioned the teller, then had to meet with another bank rep. The 'meeting' uncovered two recent debits on our account due to a 'levy', also a third debit for a 'levy fee' assigned by the bank. I should note the two debits for the levy were in the exact same amount, one made on the 25th, and again on the 30th. We have no debt. We have no judgements against us. We have had no correspondence with any entity about any such issue. The only help our bank could offer was a phone number which turns out to be to a law practice in Boston, MA. We are in FL. We have never been to MA. We do not do any business in MA. Our account has been apparently legally robbed of almost half a million dollars.
How does a law firm we've never heard of get access to our bank account?
How does a legal process we have no knowledge of target us without our knowing?
Why isn't our bank, who stands to lose a very big customer now, doing anything to assist us? They wouldn't even put a freeze on our account at our request to protect the funds still in the account.
How do we get this resolved?