Hi! We're based in NYC and looking to switch our business from one voip service provider to a new service provider. Since our contract is up in 10 days, we're looking to sign a new contract and port out 300 phone numbers. The problem is the existing carrier know this and they've threatened to cut-off our service come the contract end-date in order to keep our business. Contractually we have fulfilled our obligation, the only thing is we need an extension to allow for a successful port out. Carrier will not budge because they know we're in a vulnerable place. Is this legal? Can I service provider bully you into staying? What are our rights?