
Quoting
MisterAcoustic
I think they did notice it immediately - but I can see how they may have thought the first bill was a fluke. And the next bill they thought it was their fault and tried to reduce usage, and ... well, and so on. They got a bit of a run-around from the energy utility - their magic software attributed the usage to several different things, none of which was heating/cooling.
Thanks all for the input. It seems I'm likely not responsible/liable, but I am free to give them a break without agreeing that any of the problem is my fault.
I will keep checking here for a while in case someone else wants to weigh in.
Thanks again!