My question involves a consumer law issue in the State of: Colorado. I just posted a long thread then it wouldn't post so this is a test. Okay I will try AGAIN. I took my car to a shop to have the brakes inspected as the pedal was going WAY too far down. They said after inspection that it needed a new master cylinder. I authorized the repair. They said it would be 2 days, but the wrong part was sent so it took another 4 or 5 days to get the right one. I paid $325 or near that for the work. I drove the car less than 400 miles and they still did not seem to be right so I took it back in and told them it seemed "soft." They put it on the rack, came back and said "We owe you a big apology. The guy who did the work neglected to hook up the second line and that caused your brake fluid to leak out. It's a good thing you brought it in but don't worry he no longer works here because he messed up too many jobs." So the bled the lines and refilled the fluid at no charge and sent me on my way. I drove the van to a reunion about 280 miles away and back, and when I got back I noticed the front rims were all black and gunked up. So, I took it back in and asked them if that was caused by the leaking fluid or perhaps was it metal shavings from my pads? He looked at the pads and said they were down to metal! They were under warranty as were the rotors. I had all 4 brakes replaced 2 years ago but I only drive this van in the summer to music festivals where it gets parked and then driven home, probably less than 2000 miles in a year. They called the parts house who delivered new pads and said they would "TRY" to turn the rotors. I said no, they were new an under warranty so I want new ones back on it. Then they told me I would have to have the wheel bearings repacked, even though state law does not require it but I know that when they get too hot they DO need to be repacked. (My late husband was a master mechanic so I know a few things.) After almost 4 hours in the shop they said it was done and presented me with a bill for $306, $15 of which was for new caliper clips and the rest was labor. $119 to repack the bearings! I feel that their neglect with the brake line was the root cause of the subsequent issues with the pads and that I should not have been charged for labor. I also asked them "Why did you not call the customers whose vehicles were worked on by the fired mechanic and explain to them that there MIGHT be an issue with his work and to please bring the vehicle in so they could check it?" His reply was that almost all those people had already come back in when they realized there were problems. WTF? That does not seem very responsible to me. Had my brakes failed on a mountain pass I very well could have gone over a cliff or been involved in a serious if not fatal accident due to their neglect. My question is, should I dispute the charge on the credit card and see if they fight it? I believe it was their neglect that caused the pads to burn up and that I should NOT have had to pay the labor to fix all that. Thanks for your advice. P.S. this is a not a corporate business but he does own shops in 3 towns in southern Colorado. On the website there is no section on warranties or guarantee of work. I thought that was required for these kinds of businesses. I was not given a written quote to sign, but I also know that I really had no choice when it came to getting the work done as I don't like the idea of driving around in the mountains with no brakes.