Where was the client while this was happening? I find it hard to believe you do not have a cell phone. You should suggest be provided drivers with a cell phone for these type situations. On the other hand, law,enforcement is better equipped to do welfare checks. Have you had First Aid training? These type of situations come up often when dealing with the elderly.
You must be the only person in the entire country that doesn’t have a cellphone. Congrats on being a Luddite but in today’s world it’s an odd place to be. You u never know when you might need a phone to call the police or an ambulance. They’re mighty handy things to have around.
So, the door was unlocked. That would mean the resident was probably home (maybe he was the new flavor of dog food). Did you report the suspicious situation to your supervisor or the police? If not, why not?
The company is crocked. Pizza guys have no authority to enter to do welfare checks. If they feel someone may be in danger, this is what the police are for.
Pizza guys?
meals on wheels is not in the same league. There is some contact between mow and the client beyond taking an order. Part of mow is to provide welfare checks. I don’t know what is actually communicated to the client but all of the info available on mow includes the fact they do perform welfare checks along with the food delivery and it sounds like s little bit of chatting as well.
That's not part of MOW here. You don't have any authority to trespass just because you're delivering food. If the person doesn't answer, we have other organizations (police, ems) that can do the entry if needed.
an invitee is not a trespasser, at least as to entry onto the property.
Entering the home; haven’t worked with mow. Just from all the sites on the Net I find make a big deal that part of their service is well checks. Obviously that needs to be addressed with the clients. Without that, then I would agree entry into the home isn’t allowed.
From the MOW site talking about their services.
Long-term preventative services, including nutrition, socialization, safety checks and connections to community services.
Today I received this communication from the MOW office:
We have contacted the client and reinforced the rules of the program most notably in this instance that all pets must be contained at the time of delivery. Please, if the dog is not contained today do not deliver his meal and we will have to take matters from there.
When I knocked. the dog was right at the door and barking. I made a 180 and did not even open the door and reported it as soon as I got home. The MOW agent said I did thr right thing and they "would look into it".
Yes, I am a Luddite and proud of it. My needs are few and simple. I don't have many things most people have today - a cell phone, a credit or debit card (if people or businesses won't accept a check or cash, I don't deal with them), a laptop or tablet (I use a clunky 7 year old desktop running Windows 7), a digital TV (I have a CRT and had to give in and get a DTA converter for it, though), my car is 17 years old. I just don't buy into all this modern need for the latest electronics.