Quote Quoting flyingron
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Actually, the first time my mortgage company screwed up a tax payment on the escrow impound (which they insisted I had to have), I told them that if they couldn't do it right I would and got them to cancel the impound.
I did the same thing, and then they sold the mortgage to another company, and that company insisted on the escrow being reinstated. They went so far as to instruct my insurance company to refund the payment I made directly, and replaced it with a payment THEY made.