My question involves landlord-tenant law in the State of: California
Hello everyone! I am a student at the University Of California Santa Barbara and their is a property management company is the absolute worst. They are what appear to be criminals and impossible to work with. Since we are students it's difficult for us to fight all the things they pull and i'm just now starting my adventure with this great company. I have a few questions because I really want to learn what they can and can't do.
1.) Provide a copy of the lease. I know a copy of the lease must be provided to tenants but when I asked for a physical copy they said that I needed to get log on information from the head of household (i'm assuming the first name on the lease. There is 12 of us in this house). When I asked for a physical copy of the one I signed they said it was in a safe at another building haha. Is that a thing??? They also said they didn't have any physical copies to give me. My question is.... do they need to provide me with a physical copy (if possible the one i initialed) if i request it or is the online access once i obtain the log on information legally sufficient?? I DON'T LIKE ALL THE ONLINE ONLY STUFF!!!!
2.) We were supposed to move in on the 26th but we are missing money on the deposit. We have zero access to the house and they said they are still charging us rent even though we have never stepped foot in it. Is that legal or can something be done about the late deposit??
Thanks for taking the time! I really want to educate myself.

